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As disappointing as a loss can be in sports, my team had just lost in triple overtime against our rivals. We came back down 4 goals and tied it to go to overtime. Chances after chances, both teams couldn’t convert until finally the rival team found one last push to score the game winning goal. I had never been so disappointed at the result but for once, the emotion that took over was anger. Anger caused by my head coach’s decision to put me in a bad position. But the concept of COPE played a huge role in keeping me calm. I wanted to yell at him and let him know what he did was wrong. However, as a leader I knew this wasn’t the best method, so I decided to use the C step of COPE and Communicate this in an effective manner with my coach. As we got back to our school, after getting off the bus I decided to have a one-on-one meeting with him and explained how I felt. He agreed with me that it was a poor decision and he felt he let me down the most, not having the courage to speak to me but was grateful that I was able to communicate this situation. Had I not used the C of COPE; things would have gotten worse. I believe communication is a big key to having any type of success. Always try your best to communicate with everyone and it will lead to all parties being on the same page.

by Hassan Rahim

Finance & Compliance Manager

Finance & Compliance Manager